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Old May 22, 2007 | 6:01 pm
  #31  
ttjoseph
15 Years on Site
 
Join Date: Jul 2006
Location: PHL
Posts: 877
Originally Posted by videomaker
I think you're -way- overestimating the state of their IT department.

Most hotels these days do good to get you checked in to the room you reserved and point the way to the elevator.
I'd envisioned that a turnkey system like iBahn, Innflux, etc. would have all this stuff included, analogously to OnCommand for television. But yeah, I am always a little surprised when the Internet access actually even works as advertised...

By the way, charging for Internet is, to me, like charging for basic cable TV. Even at a five-star property where presumably the cost would be trivial relative to that of the room, I'd imagine most guests would be insulted by that sort of nickel-and-diming. Can't fathom why people aren't insulted by charges for Internet access, like it was some ridiculous extravagant thing.
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