Originally Posted by
777 global mile hound
A call to the Marriott Rewards folks didn't shed much light.They told me its not their job to investigate or set up an inquiry.Go call yourself and deal directly with the property........sigh

Just awful. Upon being given such an answer, I would always get the name of the CS person. I just know, that down the road, somebody would ask the name of the person who would give such a response.
Hopefully, Chris will read this thread and respond.