I am currently in the middle of a 2.5 week trip through Germany and Austria where I'm staying at three different Marriott properties: Marriott Frankfurt, Renaissance Munich, and Courtyard Marriott Berlin Mitte. I have a few complaints. Marriott Frankfurt was actually the only one that I think lived up to the Marriott name, and I didn't have any complaints. They even gave me free high speed internet, even though regular price was something like $22 Euro a day.

Renaissance Munich:

1. No Air Conditioning. Thankfully the weather was not too hot, so I wasn't roasting. There's no way in hell I'd stay there in July/August. The hotel staff said they have been "screaming" for A/C, since the staff has to suffer through the summer. The regular room rate is $334 Euro and I can't imagine paying that with no A/C.

2. The ceiling fan in the room was very noisey and unbalanced. It made a continual cyclic humming sound..like a cheapo fan that was about to die.

3. Bathroom sink drain was terribly slow; water would easily back up. They did fix this the next day though.

4. No free high speed internet. $35 Euro for 3 days.

Courtyard Berlin Mitte:
1. The free internet is only 128Kbps, while you have to pay $17 Euro a day for high speed internet. Free internet only lasts an hour, then it kicks you off and you have to login again. ...!

1. Arrived Monday afternoon to find out the internet was dead due to a router that was fried. No internet at all! No ETA on when it would be resolved. Called the front desk Tueday morning, internet still dead. STSN tech support says could be tomorrow before its back up, or later. Spoke to the manager and explained this situation was unacceptable. She called the Marriott in Berlin to see if they had space for me, and didn't. She then contacted the Ritz Carlton and they did have space, but would not match the room rate so would have cost me vastly more money to switch.

Spent over and hour total on tech support with STSN to figure out how to escalate the issue. No one had an ETA. Now by Tuesday afternoon the internet is back up. There's no way in hell I'm paying $17 Euro a day, so I'm limping along with the 128K/1Hr service.

2. Staff was not warm and friendly at the reception desk. Did not recognize my Gold status, except for the special card key jacket. Don't think the girl smiled at all.

3. Bed is hard as a rock. The hotel was built in 2005 and it says they have the new linen set. But boy this bed is about the worst I've felt in years at any Marriott.

So out of all my stays, I would steer away from the Munich Renaissance and the Berlin Mitte Courtyard.