guess united is aware that they're losing luggage and want us to help them get it back. in my easy update email (i cleared iad-iah on an rj. there's 6 500's that will actually do something ) there was an additional note:

Important United Information:

Please print a copy of your itinerary confirmation and place it inside
your checked baggage for identification purposes while you are traveling.

Thank you for choosing United Airlines!

while it makes sense, for some reason the fact that they included this (here's one more thing for you to do before you leave) it made me want to .

is this new or did i just notice it?