Many (and most of my) incidencies are unique and hence have to be handled on a case by case basis.

Missed coffee/service items: If I absolultey depend on it, I bring my own.

Looking at the majority of this board we want the airlines and their much appreciated FF-programs around in the longterm, so PLEASE lets all allow them to concentrate on running their businesses, instead of burdening them with non-/micro-problems. Thanks!