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Old May 19, 2007 | 3:24 pm
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Another Hilton clock experience

I plugged in my mp3 player, turned it on, turned to the clockradio to AUX ... and could hear only the faintest whisper of my audiobook. Adjusting the radio volume didn't work; cranking the player up to max voilume produced a somewhat louder whisper.

I called downstairs to mention that my clock volume control didn't work. The clerk informed me that it "wasn't supposed to [had been deliberately "disabled] to prevent guests from 'playing it too loud'." Repressing (barely) a remark that this reflects upon the guests they attract, I expressed my intense dis-satisfaction; the young woman immediately switched me over to her supervisor, who repeated that, yes, the volume had been intentionally "locked"; however, he elaborated that the AUX feature shouldn't have been affected, and promised to "send up someone from engineering" to look into it. Roughly 10 minutes later, a housekeeper arrived bearing a replacement unit, whose volume control was unlocked (for both radio and AUX).

I've noticed a very low max volume before at a couple of places, but thought those were just a few "defective" units. For those who've used screwdrivers to get at the time re-set, did you notice a volume lock in there? I'll start carrying a small phillips if that's the case.

My point of posting is that I found that action incredibly "nanny-ish" of the management. You, too?
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