I agree. I have complained repeatedly about the gym...off the top of my head:
-The 5 lousy treadmills, usually 2-3 are out of action, the others don't raise up, etc
-TV is turned up so loud, nearly always on boxing matches for the instructors, and the only interaction they have is to stop me turning it down or to turn it up again after I do. Speaking to them is poinless
-The gym has a lot of locals who are members (and I'm glad they can build that business) but it often makes it impossible to get on any equipment.
- Some of the "members" like to sit on the equipment and chat to each other. I have on several occasions had to ask if they were using the equipment (knowing they weren't) and asking them to let me have a turn.
-Staff just say, sorry, we just work here and don't care.

Phew...