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Old May 18, 2007 | 7:07 am
  #5  
LongingForORD
All eyes on you!
15 Years on Site
 
Join Date: Feb 2007
Location: SFO/STS
Programs: UA Gold-1MM, Hhonors Diamond, Marriott/SPG Gold
Posts: 1,094
Just be careful

I got a similar message yesterday. Used e-check in and then recieved an email telling me the rate went up $50! Took me over an hour to get the original confirmed rate honored (I had the printed e-check in confirmation with the original/correct rate on it). No one could figure our how to override the e-check in system, once it had made an error. The hotel finally manually over rode it. I am in my "suite" now. I sent off a pointed letter to the gold desk, no reply so far.
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