Everything you need to know is on asiamiles.com

The Asiamiles hotline is a member's hotline, not a general enquiries line. I think you will find that there is no airline in the world where you can easily call and be told details of its frequent flyer program. It surprises me that decided to call for this reason. It should have been fairly obvious to any knowledgeable adult that this would not have been a very efficient way to get the information you wanted.