well I thought the firings across the bow would start later on but it seems they may be here now.

Anyway, I still don't understand how the airline can flood the market with miles and promises only to then say NO if you try to use them. It's like a rebate scheme. They know a certain percentage of people will lose the box top as it were and not send in on time. These would be equivelent to mileage holding customers who do not really know HOW to deal with miles or maintain their accounts and then end up never really getting to award level or letting them all expire. (I do not really have an issue with mileage expiry but I liked 3 years and I like it if there can be cases where someone can extend that if they have a really good reason)

Airlines have to make money but in many ways, they already did when they sold the miles to other marketing entities. So are they greedy or are they trying to make tomorrow's money? AND if they still can't balance the budget, why is that our problem?

Until I can see it differently, I will have a bitter taste in my mouth when I fly. I think a lot of people have this bad taste in their mouths.

--and maybe if I am also acting (or typing) like a 6th grader, I could still be taught how to undertsand all of this without being bullied into the process...

MM