FlyerTalk Forums - View Single Post - Example of CX restricting access based on Point of Sale
Old May 14, 2007 | 10:08 am
  #20  
JohnAx
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Join Date: Jun 2000
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Originally Posted by orix
I too am a bit confused...

My situation is as follows:

I have boked an AONE3 ex. TPE. Got all flights I wanted except the LHR-HKG flight. EF shows A4 on flight CX252 (8/9/07). AA RTW desk told me that CX252 is not available, and I would have to take a later flight.

Maybe I should try calling CX directly? Any help is gladly accepted.
So much of what used to be normal A/D availability/unavailability issues has suddenly been made into POS issues.

If a particular flight isn't available but it's available the next day, or a later flight is available, that's very likely just a fact of discount-fare life and has nothing to do with POS control. Learn to live with it. Book the best available seat and ask to be waitlisted for what you want.

If that doesn't work for you, you bought the wrong fare.

Sometimes airlines can't see each others' availability so it doesn't hurt to call the operating carrier to ask for the seat. Sometimes it will cost you a booking fee, of course.

Expert Flyer doesn't know everything and can be quirky. Unlike other services that will be very "helpful" it seems to ignore any flights before the starting time, so I always set it to midnight. And I've seen numerous instances when, if I specify the carrier, it specifically skips that carrier, so leaving that blank may be a good thing.

None of that probably relates to your circumstance, and in fact this morning EF is reporting A0 for the flight that AA told you wasn't available. Looks like they were simply right.
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