Originally Posted by iahphx

Whoa, there, fella. Just because the usurious terms are clearly spelled out doesn't make them right. I mean, these change fees are truly a "contract of adhesion." If you want to cross the Pond, and don't want such onerous change fees, your choices essentially are: 1) swim; or 2) buy a ticket at double (or more!) the price.

There is nothing wrong with arguing that a $200 fee to change a European ticket (plus, of course, the likely fare increase!) is wrong. It is a bad way to do business. You may disagree, but I think most folks would agree that this is a very consumer-unfriendly policy. Continental should do better for its customers, and I don't mind saying it.