FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]
Old May 11, 2007 | 2:44 pm
  #121  
UA Insider
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by sonoranjerseygirl
I finally recieved a reply from co.com.

"The inability to view your itinerary has been submitted to our Web Product Team for further research."

There was a number to call if I need further assistance, but I'm assuming its the same number as contacting Electronic Support Services. If anyone wants to try the number I have from the email, PM me and I'll gladly send it your way- not sure if it will help, but I'll pass it along.

I'm able to view the reciept now, so for now I'm happy. I hope it gets resolved before the flight day becomes closer.
Just a quick update on this particular issue. We'll be loading some solutions in the next week (tentatively scheduled for Wed. May 16th) that should address many of the reasons why some reservations can't be retrieved online. At that time, I'll also post an update to the master list and responses your comments to date. Thanks for your patience.
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