FlyerTalk Forums - View Single Post - Qantas refund the differnce?
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Old Oct 20, 2003 | 11:26 pm
  #34  
lokijuh
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Join Date: May 2003
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tt7:
Not sure I follow. A "response to competitive pressure from DJ"? You mean that DJ does it, so QF can also get away with doing it (because there's no real competition in the Australian domestic market)? Not sure I understand how this qualifies as "competitive pressure" ... </font>
You've have to look at the history ... the red e deals were "use it or lose it" (ie non refundable, non-changeable, no credit etc), nothing! In response to pressure from DJ, Qantas introduced the change/cancel/credit provisions up to the day prior to departure - which surely an improvement on before. As Globaliser clearly articulates QF charges a premium for those travellers who desire day of departure flexibility.
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