<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by og:
I thought the red e-fare rules said "Cancellation (on or before day of travel), "loss of fare". Changes are, however, OK and subject to a $33 fee and used as credit for a higher value fare...
This "loss of fare for cancellation" rule stops you cancelling the red e-deal fare on check-in. Not a surprising restriction given the price of the ticket. It was worse some months ago, you couldn't make ANY chanes AT ALL to the red e-deals once ticketed.</font>
I've now dug back to find the paperwork for these tickets - and I stand (partially) corrected. You can't change it on the day of flight or cancel it - if you want to cancel it, you have to do it at least the day before.
Paying the change fee and the fare difference is one thing - but just refusing to make a change - at any price - seems a bit dumb to me. Admittedly, we could have simply 'abandoned' our existing ticket and bought a new one ... but forcing us to do that ensured we didn't do it .... and, instead, we simply ate and drank what the QC had to offer for an extende period. Overall, a "lose/lose" situation, rather than a "win/win".