<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by swaghmar:
Delta
- The service is great and staff is fantastic.
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This is true, EXCEPT for the staff at the BOM CTO. They are the biggest bunch of incompetents I have ever seen.
Some classic lines include "Let me check if we fly to Atlanta", "What is this Medallion thing you speak of?" and (after producing my Skymiles card) "Oh, we don't accept that kind of card here".