I am using a National E-Coupon (no paper) that was emailed to me and a AA contract ID for triple miles. Do you think I still have to go to the counter as there is no paper coupon to present? I am all about saving some time, but don't want to have to walk back to the counter to finish things up.

Also, renting a compact this trip as there are only two of us. Will they hand me the keys for it or will I get a choice like I would with Emerald Reserve?

Thanks.

Duds