Wow, not an impressive record!

I can't count how many times I've seen the towels over the years and I probably average about 10 to 15 round trips on Acela per year. But like I said, it can be hit or miss. I just took a jaunt up to Boston last weekend. No towels on the way up, but I did get one on the way back. And interestingly enough one of the two crew members did both trips with me. So either she forgot about them going east or perhaps more likely Amtrak didn't provide them for her, as she's usually very good about taking care of the passengers in her care.

I have noticed that more crews seem to do them for dinner, as opposed to either breakfast or lunch. But they are supposed to be offered no matter what meal is being served, as the train approaches an end point station or NY Penn.