FlyerTalk Forums - View Single Post - spilled juice: compensation
View Single Post
Old May 8, 2007, 9:45 pm
  #60  
asya999
 
Join Date: Nov 2006
Location: NYC/SFO
Programs: UA 1K*MM, AA PP
Posts: 1,097
A couple of years ago on Ted I was in the aisle and the FA was leaning over me pouring lemonade to the person in the window and spilled it on me.

It wasn't the accident that p*ssed me off so much, it was the fact that she didn't apologize. I asked her for a paper towel and she acted like I was imposing on her. I didn't think I was entitled to compensation, but I did think that the FA was entitled to a lesson in customer service.
asya999 is offline