Originally Posted by
sonoranjerseygirl
I feel the same way. I've sent emails with increasing details to try and get the problem solved, but I essentially get the same message back- I should view the receipt. Problem is, I made one of the reservations using a previously canceled ticket and when I view the receipt, I see the orginal flight not the changed one.
I should have some time tomorrow to sit on the phone and argue, but from reading what everyone else has written, I don't think its going to do me much good.
I called co.com support - they understood the issue and fixed it while I was on the phone. The CSR was professional and polite. I'd strongly suggest calling co.com support and not the elite desk for these types of issues. Similarly, I would email co.com support, not onepass.