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Old May 8, 2007, 2:08 pm
  #46  
CO 1E
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Originally Posted by United777Heavy
People who complain about cold nuts, pre-drinks, hanging of the coats before the flight, lights, movies, luggage, priority tags, meals selections and order-taking... there is so much more important things in life than this.

When I fly United, my only expectation is to get to my final destination safely and usually on-time. So the nuts are cold... so I have to actually stand and ask for water or a drink, hang my own jacket... it's all minor.

These FA are not our servants and we shouldn't treat them so. They are here for our safety and comfort, blah blah blah.
So, it's ok to accept continuously diminishing service for the same price? While on the macro level such matters might appear trivial on the macro level, when considered in the aggregate, reduced expectations in response to service degradations are significant, IMO.
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