FlyerTalk Forums - View Single Post - To Whom Do I Write: RE Maintenance Issue at SHS?
Old May 7, 2007 | 1:01 pm
  #6  
cyberdad
 
Join Date: Aug 2005
Location: ORD, MKE, MDW
Programs: Marriott Lifetime Platinum, AAdvantage Gold, Air Canada Elite, Avis Pref Select, Hertz Gold,
Posts: 1,844
My rule of thumb when I have an issue is to try to resolve it with the hotel first. That usually works. When it doesn't, then....without fail...I take it up with Guest Services.

That also usually works.
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