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Old Aug 10, 2003 | 2:14 am
  #4  
thadocta
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Join Date: May 2001
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by og:
Guys, the airline industry is not the only place where the staff who deal with the customers find out what's happening last...</font>
True, but it is not often that the customer knows before the customer service staff...

Dave
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