Originally Posted by
JohnAx
FWIW I saw an interesting rant in the AA forum in which the poster was zero for three on his last 3 AA flights, and claimed that AA had the worst bag-tracking system in the industry. Claimed the only time they knew where a bag was, was the moment you handed it to them. The OP got badly maligned by a couple of others so perhaps his pov isn't correct, though.
I will say that AA had no clue when my bag was delayed on a recent flight. I called to ask for a status and they told me it had not yet been located -- yet the local delivery service had already taken it to the hotel. I was just amazed at the absolute lack of any kind of knowledge that it was at least en-route to the destination airport, because it apparently got stuck in a hub city.
Personally, I will never (except for stupid BAA/LHR rules) get on to a plane with less than three days worth of supplies because I consider checked baggage lost baggage, and then it's just a bonus if it happens to show up at your destination. Yes, I used to fly US through PHL more often.