FlyerTalk Forums - View Single Post - Westin Grand Cayman, Cayman Islands [Master Thread]
Old May 4, 2007 | 11:24 am
  #13  
sc flier
 
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Perhaps surprisingly, I don't have an objection to this hotel's categorization of suites. But I do then object to the way that it is presented on spg.com that suites are available.

"Each spectacular guest room and suite features marble baths, balconies ideal for relaxing in the year-round sun, cable television and direct-dial telephones with data ports."

"Suites Available"

"Our spacious guest rooms and suites are designed to bring the outdoors in."

2 of the 4 guest room photos are of a Presidential Suite.

Nonetheless, the 3 lone suites cannot be booked online and cannot be obtained by a standard upgrade. There's no indication on this website that all of the suites are specialty suites. IMO, this should be clearly stated on the Guest Rooms page.

I love it when I see a hotel's webpage that is clearly stated. The owner of the Grand Cayman property does a better job with it's Las Vegas property's website: "Offering 816 contemporary guest rooms and 10 elegantly designed suites." (Unfortunately, with this representing less than 2% of all rooms in the hotel, I've never seen the inside of one of these suites during my multiple stays. But at least I know the odds are bad before I arrive with great expectations.)
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