FlyerTalk Forums - View Single Post - Rewarding the wrong behavior has GOT to stop!
Old Mar 21, 2002 | 3:22 pm
  #2  
nsx
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Southwest pulled people out of line at the security checkpoints during September, but by late October they stopped, almost certainly for the reason you cite, which economists call "moral hazard". Namely guys like me gaming the system. Fortunately, by then they had the lines under control. Now the lines are 20 minutes max, and I'm perfectly happy to wait.
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