Originally Posted by hvnflyer

i did ask the agent and he was with Cayman Airlines who operates the flights out of GCM. The one Continental employee, was very nice, and told me that there are two computer systems at the airport, one that Cayman Airlines has and one that Co has.

Upon checking further, the Cayman agent lied and put a couple with a child in the row. THe Cayman agent who checked me in didn't even know about upgrades. Very antiquated down there and Continental should use their own staff.

The Continental station manager was very nice and accomidated me