Originally Posted by
magiciansampras
There is no however here. And yes, when you say that the customer "should have been responsible," you are blaming the victim. That is the definition of blaming the victim.
Why can't you just say that the B6 employee screwed up and leave well enough alone?
Why cant you just say that whomever did such an act should get the book thrown at them and leave B6 out of it! B6 had Nothing to do with this, it was the people not the company.