Originally Posted by
Top Tier
Blaming the victim?
In my experience, when a customer leaves without his of her card it is because the clerk neglected to hand it back to him or her.
If you think about it, how likely are you to set your credit card back down on the counter once it has been returned to you? Most people will immediately put it away as soon as it is back in their hand.
It's not blaming the victim/customer. However, the customer should have been responsible to at least notice their credit card was not given back to them. It's all about street smarts. I'm not perfect...no one is. The crime commited by the jetBlue employees is terrible as it is. However, the customers should have been somewhat more alert.