Wasn't there some talk about hotels outsourcing their concierge desk and even using it to make revenue by "selling" the concierge service (and space) to an outside party and/or save money by not having to provide the service themselves?

Is Hyatt doing this too? Also, is the PH Tokyo one of the places where a hotel has been paid by one of the "concierge service providers" to allow them to operate there? If so, I'm not surprised that the concierge service provider (and/or hotel) would try to supplement their income this way too.