Originally Posted by
Boraxo
That is very upsetting to hear as it means the CSR (who was not in an ICC) basically lied to me - and of course I have nothing in writing.
There is a federal law that limits withdrawals, but I was told the transfers don't count. The part about In-person/ATMs (vs. internet) makes no sense at all as the law was written in a time when there were no ATMs or internet banking.
There is a limit of 6 of which 3 may be check withdrawls.
Sometimes this is poorly worded and I've heard a bank rep (not Citi) say something like "transfers don't count." She really meant the limit of 3 doesn't apply if you do all transfers.
The In-Person/ATM exclusion makes sense to me. People used to keep a savings passbook and make withdrawls in person. ATMs came along and they are still "in person" since you are at a bank location of sorts.