"Where do I complaint?"

Perhaps start with your second grade English teacher?

"Very interesting feedback from all angles. You can identify those that hold CO near and dear to them, this is not a personal attack on you (unless you are a shareholder)."

I am a shareholder since September 2001 and I am very happy. However I still have a lot of gripes against CO.

"it is just I had never experienced anything like it. As for the other legs, two were very average in the service dept. and the fourth was better then average service with less the average friendliness.......

....I guess I am loyal to the *A, and more specifically AC. But there will ALWAYS be times that other carriers will be needed. I understand that some here may have had a bad experience with AC, please do voice your opinion to unsure it is improved upon for ALL of it's PAX....."

I am a PremierExec on UA and I have encountered just as bad service, if not even worse. UA's only saving grace is E+.

"All I could find on the CO website are FAQ's. I will try the numbers above, thanks."

If you log on to Continental.com, in the top right you will see a link "Contact Us." (http://www.continental.com/web/en-US...lt.aspx?POS=US) . If you click on that, about 1/3 down the page you have a slew of phone numbers including customer care

Frequently Used Phone Numbers:
For travel reservations to cities in the U.S. 50 states and Mexico: 800.523.FARE (800.523.3273)
For travel reservations to cities in other international destinations: 800.231.0856
For hearing impaired reservations assistance (TTD/TT): 800.343.9195
For baggage information: 800.335.BAGS (800.335.2247)
For OnePass frequent flyer assistance: 713.952.1630 (Monday - Friday 6:30 a.m. - 8:00 p.m. Central Time)
For automated flight arrival and departure information: 800.784.4444
To tell us what you think: 800.WE.CARE2 (800.932.2732)
A complete list of links to additional contact information can be found below.

"Changes, improvements, and enhancement will never happen unless experiences, both positive and negative, are voiced."

Constructive criticism is good. Whinning is just petty.