Very interesting feedback from all angles. You can identify those that hold CO near and dear to them, this is not a personal attack on you (unless you are a shareholder).

it is just I had never experienced anything like it. As for the other legs, two were very average in the service dept. and the fourth was better then average service with less the average friendliness.

All I could find on the CO website are FAQ's. I will try the numbers above, thanks.

I guess I am loyal to the *A, and more specifically AC. But there will ALWAYS be times that other carriers will be needed. I understand that some here may have had a bad experience with AC, please do voice your opinion to unsure it is improved upon for ALL of it's PAX.

Changes, improvements, and enhancement will never happen unless experiences, both positive and negative, are voiced.