It pisses me off, too, that Hyatt never wins. I want Hyatt to get the recognition they deserve for running by far the most valuable program, with the best customer service.

Regarding the quote above, I asked Randy a few years ago this very question in "Only Randy Petereson" and he replied that "could not be the issue" because all the votes are "scaled" to the size of the program. I don't distrust Randy, of course, but I can't believe this effort at "scaling" is accurate, because Hyatt ought to be #1 all the way. I have been top tier in most of the programs, its no secret Hyatt is the best.