the problem could have to do with people having unfulfilled expectations or something to that tune, but I think it's this:
We here at FT have an inherent skepticism despite our continued willingness to risk again and go for the next new crazy promo deal.
Some of them work, some suck. I mean, look at NWA's Valentine's Day promo and how it is now surfacing that people are not getting the full bonus they expected. (I for one am out 7k miles from that and have been told to wait ANOTHER MONTH after the 8 weeks to post to MAYBE get some more activity on my account) (see NWA forum)
And then there's the 10k citi e-checking promo for AA miles. How many countless souls sit waiting for months on end for those miles because the company chose to outsource to an India call center? (See miles buzz forum)
I can name countless experiences I have personally had over the years that required a lot of chasing and work just to get what other people involved in the same promo said came to them "without any problems." later, it's really kind of funny to see those SAME people complaining about some glitchy promo THEY signed up for that did not post to them when they expected it and I AM THE ONE who says, "well, the miles posted to MY account ok!"
It is because of this horrid but ever present dynamic of mile-dum that we should never beat on each other here. Not that anyone in this thread has (yet) but you all know what I mean. It is because of these things that people here have complained. We are speculating about what MIGHT (and probably will) take place with a good portion of the accounts we new e-miles customers have right now.
Should it be this way? Is there always going to be the lost sector of sign ups in every promotion? Well, lemme tell ya: If I was working there doing the marketing, there would be no holes and the job would get done. Then again, work is not about getting things done. It's about meetings, email, golf and coming up with new crafty ways to delay that very process while looking like you are doing it! Ahh, maybe that's why I work from home as a consultant from time to time. oh well.
MM