Originally Posted by
pennineuk
When I asked at BAEC call centre they were insistent nothing can be done about this..."I had chosen to have two PNRs" and therefore I could only select seats on my PNR." Complete rubbish, it was simply because one set of bookings were with miles and one set were WTP+MFU!
Any reference to seating requests was rebutted with the reponse that seating control no longer existed.
Advice on next steps, very welcome!
I'm in the exact same boat - partner booked on same flight using their credit card (we simply split the cost and now split the booking - dumb move, in retrospect) and now I can select seats (being OW Sapphire), but he can't (OW Ruby). BA Customer Service said linking the PNR's is not possible.
I said "so we're in paid Club World JFK-LHR, and simply because he paid for his ticket separately, we cannot sit together" - she said "you'll be able to sit together when he selects his seat 24 hours before departure".