Thanks again SharonLPK! I called and was told they would have MYOP's email me with a response. MYOP's not responding was the problem in the first place but I thought I'd wait and see what happed. well, tey never email or called but my account was reactivated. I don't know about my friends accounts (I'll check with them after I get back from St. Croix). My Points customer service is terrible.

Though I'm glad my account was reactivated I would have liked some sort of communication from them, even if it was to tell me to go take a hike.