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Thread: New HA call system
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Old Apr 25, 2007 | 1:46 am
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slippahs
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Originally Posted by jtkauai
No, they never have. But they have been answering in Hawaii, and their service for premium customers has been excellent. Not sure what will happen with the change to the Philippines.
It would probably be best if HA created an in-house elite service center located in HNL to answer calls when the outsourcing begins.
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