FlyerTalk Forums - View Single Post - Complaining...what is the purpose?
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Old Apr 24, 2007 | 10:59 pm
  #33  
Lumpy
 
Join Date: Jun 2005
Posts: 1,015
I fwded my complaint to all my congresspeople, the media at home and away (TSA Insult site), and even the tourism board and local BBBs. What FINALLY got me a response from the TSA Public Relations Rep from the airport where I was groped was that I complained to the office of Civil Rights AT the TSA headquarters, letting them know I was the only old, white grandpa getting the TSA SOP Criminal Frisk prior to my flight. (I let them know for the umpteenth time how and why it was a RETALIATORY grope.)

Yes, I was eventually adjudged Not To Have A Case (probably by the head office letter opener, you don't get to meet your 'judge' even in the Civil Rights Division of the TSA... go figga!) but it required SOMETHING to get that P.R. guy into such an alert and agitated state. He called me and spoke to me... COUPLE times... eight months after the fact! (Ah, yes. Short, terse conversations which caused lots of throat clearing and incomprehensible murmurings on his part.) But I DID get attention, for what good it did me. Did it get me restitution beyond the obligatory 'apology'? What do you think?

TSA has absolutely NO problem at all making You Who Still Fly into Public Examples at whim. The least that could be done as a result is to hold them and their dimwit tactics out in plain sight as long and as often as possible.
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