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Thread: Absolute nightmare changing award with ICC: confuses A to B with B to A
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Old Apr 24, 2007 | 3:14 pm
  #7  
asya999
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: NYC/SFO
Programs: UA 1K*MM, AA PP
Posts: 1,103
As a 1K it's been recommended to me to call the 1K desk for all award bookings - that's what I did recently for an F international award I wanted to book, and got great service.

1K desk agents seem to know what they are doing almost 100% of the time.
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