Originally Posted by
painintheuk
I think that on a J fare (and upgraded Y?) I am allowed to use the concierge service if neccessary. I will be flying LHR-LGA via YYZ and would like to have contact numbers available if necessary. I can't find them on the website. How do I go about getting the 3 numbers that I might use? I had a pretty nightmare transit there last year (last month was much better) and want to have someone to call for assistance - just in case.
Thanks,
Dr. PITUK
The concierges in LHR are plentiful and highly visible. If travelling in Exec First (the website does not differentiate as to how you got there), you are entitled to concierge service. For the obvious reason that Simon explained you will not get the phone number, unless some naughty person gives it to you and therefore potentially dilutes the concierge service for other SEs
The logical thing for you to do, is introduce yourself to a concierge in LHR with Exec F BP in hand and let them know of your connection concern asking if they can help you.