Originally Posted by
Simon
...or afterwards, as you know have the phone # for the entire year. And I can tell you, the concierges get whacks of calls from people who got the # from somewhere, including friends, uncles and nieces of SEs.
Simon
I'm sure they do. And I have yet to abuse it. But I can tell you having a secret phone number is not a great way to control access to the service. How about having to provide a SE aeroplan number or a J class booking reference. Pretty simple to implement.
It is misleading for AC to claim that they offer this service to J travelers, when they do not offer the full service. What are you expected to do in such a circumstance? Flag a concierge down at the airport like a taxi?