Originally Posted by
SusanDK
However, on my last two rentals (MCO), the car/contract has not even been prepared when we arrive at the Preferred kiosk in the parking garage. I've given my name and they look at all the contracts that are ready, ask me to repeat my name, and then take forever keying it into the computer to locate my contract and then assign a car while I wait.
First I was wondering if that was PHX bcs last year 4 times out of 6, my name wasn't on the board. Also about 4 times out of 6 I got dirty unwashed cars or losy washed cars.