Originally Posted by
_shopping_
Well, I got my Saks MCWE. Since the application doesn't ask for income, I have no clue how they obtain income data. I read somewhere (I think in a press release) annual income for world elite is supposed to be $250k.
BTW, I am still waiting for my Priority Pass. I called PP customer service. They said call MC customer service. MC customer service said to call Saks customer service. Saks customer service said to call PP customer service.
I think I'll just wait a couple more weeks for the PP to show up in the mail!
First, I would check to make sure you have received World Elite Mastercard and not Platinum (it says on the front of the card, otherwise the cards look identical) They have been known to issue a lot of Platinum which do not come with those benefits.
Also Welcome to Saks credit card customer service. If you have not found this out, you probably will realize that your card is actually 2 cards in one. Saks charge with it's benefits and HSBC Mascercard with it's benefits. PP is actually the benefit of Mastercard as far as I know, so I would call HSBC directly.
I have found that Saks customer service is terrible and not even worth dealing with and as for World Elite Mastercard, HSBC does not have that great of customer service either.
Even though some of the benefits are good, we had to cancel our account because we could not get right answers or answers received form either customer service reps did not coincide with T&C listed.
I also think it is ridiculous to get 2 statements for one card (makes things more confusing then they are already)
Welcome to Saks World Elite!!!