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Old Apr 20, 2007 | 1:55 pm
  #15  
Ready2Go
 
Join Date: Jul 2002
Location: LAX
Programs: AA EXP 2MM
Posts: 2,080
Originally Posted by AAaLot
IWhen I try to check in on-line the system states: "We are unable to check you in. Please check in at the airport with an agent"
This just happened to me on a Y ticket that I bought inside my upgrade window. I requested complimentary upgrades. Segment 1 cleared immediately, but then I couldn't check in. According to my corporate travel agent, the reason is that the upgrade cleared before the reservation was even ticketed, so there is a discrepancy between the Y ticket and the F seat showing on the reservation. She says there is no way to fix this except at the airport. Frustrating, because the delayed check-in means I will be low on the airport upgrade list for segment 2, which has not cleared and is going to be a tough one.
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