Originally Posted by
pinniped
Since we have both moderators and official Marriott lurkers here, it shouldn't be too difficult to (a) post the ground rules for the thread, and (b) moderate it when someone posts a private code.
I have a better idea. Why don't we have Marriott go work on their web site and get it working properly, and leave us alone over here?
From what I have seen the only action taken by Marriott with respect to comments/postings made here on FT have been to our disadvantage. They are probably admonishing hotels that are reported to have honored MIL/GOV rates without IDs in order to make sure Gov. Contractors get the shaft.
They have done
nothing with regard to the lack of
Stay Almost Anytime if We Decide to Let You awards that are not available at hotels with Standard rooms available for sale (Vail Marriott to be one) and it has been close to 6 weeks, a month and a half, since it was brought to their attention.
They have done nothing with regard to paid room inventory availability at Orlando (past Jan 5 2008) and Breckenridge Past Dec 20 2007). Although the
Orlando JW hotel personnel said their final decisions on inventory availability and pricing would be made on April 20 (today) and inventory would be available on Monday April 23. We will see.
Bottom line, Marriott really doesn't care unless it affects their bottom line directly. If we start walking to the competition they will take notice, but my guess is they believe we won't. Perhaps true, but I don't have to help them by providing new ideas on ways I can bend over. I cancelled bookings in CUR, EZE, SCL, HKG, and SYD so I have done my part. I did keep a few Marriott reservations where there were no other reasonable choices.
I suggest: anything that might give them ideas on how else they can devalue the MR program, codes, who accepts them, good prices, etc. be taken underground and handled between PMs or emails. I for one have been making a concerted effort to not post anything that will give them ideas.
Here are a few things I will post that I am not happy with and they can improve:
1. 50%-200% increase in hotel prices in the last couple years
2. Lack of inventory at many hotels in order to book at the 50 week window (now 37 week window for Orlando JW)
3.
Failure to enforce Stay Anytime policy at their hotels.
Note that there are numerous Marriott employees lurking on this forum and you should know who they are. If you don't then PM one of the long time posters here and that can be discussed offline.