not sure if this is the same issue. i was making a reservation for me and my wife 3 days ago. i was using a certificate so i had to book separately. she is gold elite and i assumed i would have to call the elite line to get her in the emergency exit seat next to me, but when i tried to select 14F (738) for her it worked just fine. i was logged into her non plat OP account. i am wondering if the restriction is not working at this time....