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Old Nov 15, 2002, 6:03 pm
  #10  
SPN Lifer
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,055
I just called up Starwood half an hour ago at 10:30 a.m., Chamorro Standard Time (same as SYD), Saturday, 16 Nov 02 to make a transfer.

The agent I spoke with still thought there was a limited maximum per day, so I asked him to consult with a supervisor, with positive results. I also alerted him that because of the reduction in the 2:1 conversion ratio to 1:1, he should expect an increasing number of such conversions before the end of the year.

When making the call to Starwood, be sure to ask for and record the Order number (8 digits) and agent's name, to avoid future problems. I found that the transaction posted on my spg.com online account info within twenty minutes.

Now I have to monitor my QFF account frequently. (!)

Here is a link to the phone numbers of the Starwood Customer Contact Centers, including the one in Brisbane, Qld.

https://www.starwood.com/preferredgu...enters_na.html

Cheers!
SPN Lifer is online now