FlyerTalk Forums - View Single Post - Problems with online check-in
View Single Post
Old Apr 19, 2007 | 6:49 am
  #11  
Athena53
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,103
I agree that they may have made some sort of change.

Last week I tried repeatedly to check in on-line for a simple MCI-ORD trip and kept getting messages that I didn't have an e-ticket and would have to check in at the airport. I knew darn well I had an e-ticket but called our corporate travel agent who said yes, I did have an e-ticket and suggested I call AA. It turned out that the little "schedule change" AA had made, which included a new flight number, was enough to confuse the system. When the right person punched the right buttons in AA's system, I was able to print my boarding pass.
Athena53 is offline