Marriott AP MEM stiffed me one night; that $12-$15 cab ride reallye pi$$ed me off big time; I complained via snail mail and got a suite upgrade for my next stay (good only at that property) which I never used; b/c although I've been back to MEM; I've never gone back to that property just b/c of that
issue was that the shuttle was that they had changed the shuttle hours from the posted times on the website; I didn't find out till I called upon arrival which is what they told me to do when I called the day before to verify where to pick up the shuttle..